The loyalty program's rules of conduct

„Club VIP by Boutique Citadel”


Article 1 - The organizer


The organizer is SC CITADEL EFORIE SRL, based in Constanta, Strada Marii, nr. 48, et. P, Ap. 1, Eforie Sud, Constanta, no. of registration. at the Trade Register J13 / 154/2018, fiscal code RO38729580, in accordance with the requirements of Law no. 677/2001, for the protection of individuals with regard to the processing of personal data and the free circulation of such data, modified and supplemented by Law no. 506/2004 on the processing of personal data and the protection of privacy in the electronic communications sector.


Article 2 - Participants


n the "VIP Club by Boutique Citadel" fidelity program you can enroll any person aged 18 or over who purchases services from the Boutique Citadel, which accepts and complies with the terms of this regulation. Employees of CITADEL EFORIE SRL are not allowed to participate in this program.


Art. 3 – Services


The card obtained pursuant to Article 2 may only be used within the complex and partners specified in Article 7.


Art. 4 – Duration


The validity period of the loyalty program is unlimited. The organizer reserves the right to terminate the loyalty program, or to modify this regulation, or the benefits of participation, in whole or in part, at any time, with or without prior notice.


Art. 5 – Terms of validity


To qualify for the Club VIP by Boutique Citadel, the participant must meet the following conditions:

– Participant meets the requirements of Article 2

– The participant agrees with this regulation and provides the following information: name, surname, language of communication, telephone number and e-mail address

– The participant will pay an annual fee of 200 euros, which is non-refundable (this fee does not have to be paid by the people selected by Boutique Citadel management)

– The card is nominal and non-transferable

– If a card is lost, a 20 euro fee will be charged for issuing a new card

– The card can be obtained by request sent by e-mail, if the conditions of validity are met


Art. 6 – Loyalty bonuses and how to grant them


– The accommodation bonus is represented by a free night * per night, during 01.05 - 30.09.2019, subject to availability;

– Priority is given to early check-in and late check-out, at no additional cost, subject to availability;

– The bonus for the other services is a 20% discount according to the concluded partnerships.


Art. 7 – partners


Terasa Azuria


Paradisul Deltei

Magia Deltei

Steaua Deltei

Hoteluri plutitoare Delta Dunarii


* 20% discount is granted according to the agreement between Boutique Citadel and our partners.